Privacy Policy

Star Medal Ascent ("we," "our," or "us") operates starmedalascent.com and provides fantasy volleyball competition services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

When you register for an account, we collect:

• Full name and email address
• Date of birth (for age verification purposes)
• Username and password
• Contact information
• Profile information you choose to provide

Usage Data

We automatically collect certain information when you use our platform:

• Device information (IP address, browser type, operating system)
• Contest participation history
• Lineup selections and strategy patterns
• Login times and session duration
• Feature usage statistics

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience, analyze trends, and gather demographic information. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use collected information for the following purposes:

• To create and manage your account
• To process contest entries and track performance
• To provide customer support and respond to inquiries
• To send important updates about contests and platform changes
• To improve our services through analytics and research
• To detect and prevent fraud and abuse
• To comply with legal obligations and enforce our Terms
• To personalize your experience with relevant content

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent

We may share information when you explicitly authorize us to do so.

Service Providers

We work with third-party service providers who perform services on our behalf, such as hosting, analytics, customer support, and email delivery. These providers have access only to information necessary to perform their functions.

Legal Requirements

We may disclose information if required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Public Information

Certain information such as your username, profile picture, and leaderboard rankings may be visible to other users of the platform.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security audits and monitoring
• Access controls limiting employee access to personal data
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information after account closure for legitimate business purposes, legal compliance, fraud prevention, and dispute resolution.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limitation on how we process your data

To exercise these rights, contact us at [email protected].

7. Children's Privacy

Our platform is strictly intended for users 18 years of age and older. We do not knowingly collect information from individuals under 18. If we discover that we have collected information from someone under 18, we will delete that information immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our platform, you consent to such transfers.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Support: [email protected]
• Website: starmedalascent.com

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to deletion, and the right to opt-out of the sale of personal information (though we do not sell personal information).

13. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.